Policy Management for a Large Retail Chain

Customer Success Stories: Policy Management for a Large Retail Chain

Written by ComplianceBridge Policies & Procedures Team on September 8, 2014

Orchard Supply Hardware, a garden and home improvement retailer based in California, had no formal means of tracking compliance acknowledgements. They were still paper based and at risk for compliance exposure.

OSH chose ComplianceBridge’s TotalCompliance® because of the cost-effective solution, quick implementation, and ability to meet their basic needs for policy publication, distribution and tracking.

The ComplianceBridge TotalCompliance system was able to provide OSH with an immediate short-term solution that has improved their policy compliance efficiency through document automation and tracking.

OSH uses TotalCompliance to ensure and track that employees have signed off on their handbooks, policies, and other employment documents on an annual basis. Metrics and reporting can be tracked down to the individual store, allowing for an at-a-glance view of employee compliance, and an in-depth view of each stores compliance score.

They found that ComplianceBridge’s ease of use and responsive and helpful support to be beneficial.

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